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  • Writer's pictureDr. Josh Levine, Ph.D., BCBA, LBA

"When the Office Echoes More Than the Playroom": The Curious Case of Communication in ABA Therapy Companies


Hello, intrepid RBTs and language lovers! Today, we're going to talk about something so ironic, it could be a plot twist in a sitcom. Picture this: you, a skilled Registered Behavior Technician (RBT), are a maestro at communication, turning mumbles into meaningful dialogues with your kiddos. But then, there's the ABA therapy company administration, whose communication skills are more tangled than a pair of earphones in your pocket. When your company’s admin talks in riddles more complex than the ones you solve with your clients, it might be time to lace up your Nikes and run for the hills!


The Mysterious Case of the Vanishing Emails

Imagine sending an email to your admin and it vanishes into thin air, like a magic trick gone wrong. You wait, and wait... and wait. It's like playing hide and seek, but you're always "it," and the admin is really, really good at hiding. If finding answers from your admin feels like searching for a needle in a haystack, beware! You might be in for a haywire adventure.


The "Telephone Game" in Real Life

Remember the telephone game where the message starts as "I like ice cream" and ends up as "Elephants dance gracefully"? If your company’s internal communication resembles this game, brace yourself! Information gets so twisted by the time it reaches you, you're not sure if you're attending a team meeting or a circus audition.


Smoke Signals and Morse Code

In a world where even your grandma is texting, if your admin communicates like it’s the 1800s – think smoke signals and Morse code – you've got a situation. Effective communication in an ABA therapy company shouldn’t feel like cracking the Enigma Code.


When "Urgent" Replies Take a Week

Ever received an "urgent" request from your admin, replied in a flash, and then waited a week for a response? By the time they reply, you've forgotten what the urgency was about. It's like sending a message in a bottle and waiting for the tide to bring back a reply.


The Not-So-Merry-Go-Round of Redirects

Asking a simple question shouldn’t feel like being on a merry-go-round, where every admin person redirects you to someone else, and you end up right where you started. If getting an answer requires a map, compass, and a snack for the journey, it's time to reconsider your expedition.


Why You Should Consider Running

  1. Efficiency is Key: In ABA therapy, timely and clear communication is crucial for effective treatment planning and implementation. Admin chaos can trickle down and impact your work with the kiddos.

  2. Stress Less: Constant confusion and communication breakdowns can add unnecessary stress to your already demanding role.

  3. Safety First: Ambiguous communication can lead to misunderstandings, which in a healthcare setting, could compromise client safety.

  4. Professional Growth: You deserve an environment where professional communication fosters learning and growth, not one where you're playing detective daily.

  5. Sanity Check: Working in a place where you spend more time deciphering admin messages than deciphering children’s behavior might be a sign to check your own sanity meter.

In Conclusion: Trust Your Instincts

If you find yourself in an ABA therapy company where the administration speaks a more confusing language than the kiddos you're trained to work with, it might be a sign to reconsider your surroundings. Remember, you're the captain of your ship, and if the crew (read: admin) isn’t on board with clear, concise communication, perhaps it's time to sail towards calmer seas. So, tie your shoelaces and keep your running shoes handy, just in case! Happy trails (and clear emails) to you!

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